Contact Us

Package Tracking:

When you place an order you will receive an email with a tracking number from us. Please check your spam folder before emailing about tracking your package. The most common issue with not receiving an email is a mistake in entering your email address. Please log in to your account and check your email address entered. Your package is mailed same day if you place the order M-F and all items are in stock. Shipped on Monday if placed over the weekend. The post office is experiencing delays but you can track with the tracking number we send you.

Email

Order, Shipping, or Tracking Questions email:

salonretail.thepowderroom@gmail.com if you have a package related question or order related question. The contact form is for non-urgent questions and may not be read until after your package is shipped. 

INTERNATIONAL SHIPPING

We do ship internationally. The International shipping charges vary so much it is best we give you an invoice with the exact amount so you are not overcharged. Just send an email to salonretail.thepowderroom@gmail.com with all the items you would like and customer service will send you an invoice to pay. Thank you for your patronage, I appreciate all your support :) Be aware that international shipping is expensive. We do not control the rate and only charge what they charge us. 

I also want to let you know about my online training website. I have over 14 courses on all topic to expand your knowledge http://www.academy.themeticulousmanicurist.com